Sector
Data Entry Specialists
Gender
Female
Date of Birth
05-09-1990
Visa Type
Visit Visa
Visa Expiry Date
01-03-2024
Academic Level
Sponsor Visa Expiry Date
01-03-2024
Experience
10+ YEARS
Languages
ENGLISH, TAGALOG
Skills
DATA ENTRY, CUSTOMER SERVICE, ADMIN
Work Experience
DATA ANALYST/DATE ENTRY
ZTECH Manpower Services (Dubai Islamic Bank Channel Partner- Verification Team)
1501, API World Tower, Trade Center Area, Shiekh Zayed Road, Dubai
Analyzing data provided by the Field Verification Agent.
Accurately encoding data in a timely manner.
Contacting customers via phone and email to obtain office address and other concerns.
Distributing applications and planning itinerary to Field Verification Agent based on location.
Communicating with Dubai Islamic Bank and other staff in the department.
Assesses creditworthiness of individuals, companies, and institutions.
Carefully analyze data and produce clear and objective reports
TEAM LEADER (CALL CENTER DEPARTMENT) APRIL 2015- JUNE 2020
AWJ Investment LLC. (Operation Falafel, Restaurant Home Delivery Centre)
1204 Marina Plaza, Dubai Marina, Dubai, UAE
Identify customers information, delivery address, orders and other customer’s need
Manage large amounts of inbound calls and online order in a timely manner
Solve problems and complaints from the customer.
Seize opportunities to upsell products when they arise
Prepares daily, weekly and monthly sales/monitoring report
Prepares weekly schedule for the team
SALES INVOICER
San Miguel Foods Incorporated, Philippines August 2010- January 2012
Check all the documents released by the processing plant.
Prepares and submits the delivery receipts and/or invoices to the outlet’s receiving unit.
Ensure the quality of stocks and check the quantity of stocks delivered in each and every outlet.
Informs the key account manager about the delivery shortages/shrinkage.
Prepares delivery receipts and/ or invoices and completes all documents and requirements for counter signing by customer.
When the assigned delivery route is finished, we liquidate and submit all necessary documents to SMFI personnel at the designated base.
Description
Experienced and customer-focused professional with strong communication skills, adept at addressing customer needs, handling inquiries, and resolving issues to ensure overall satisfaction. Thrives in dynamic environments with a commitment to efficiency an
